Privacy Policy

1. Overview

Sheltr is designed to help you track supplies, preparedness items, and related tasks. Most of the information you enter is stored on your device. Optional backup features may store data in iCloud, as described below.

2. Information You Provide

When you use the app, you may choose to enter information such as:

• Inventory items, quantities, expiration dates, and notes
• Scenarios, preferences, and settings
• Any information you include in support emails

Core app features do not require an account.

3. Information Collected Automatically

• Device and OS version
• App version
• Diagnostic data related to crashes or performance issues, if system diagnostics are enabled

We do not sell personal data and do not intentionally collect sensitive personal data as part of Sheltr’s core functionality.

4. iCloud Backup and Restore

• Backup data may be stored in your own iCloud account if you enable backup and restore
• Apple handles iCloud infrastructure and credentials
• You can disable backup features at any time

5. Subscriptions and Payments

If Sheltr offers paid subscriptions, purchases are processed by Apple through the App Store. We do not receive your full payment details.

6. How We Use Information

• Provide core app functionality
• Enable optional backup and restore
• Improve reliability, performance, and security
• Respond to support requests
• Comply with legal obligations where required

7. Sharing of Information

Information may be shared only in limited cases, such as:

• Service providers needed to operate the app
• Apple services such as iCloud or App Store billing
• Legal requirements or valid legal process

8. Data Retention

• Data stored locally remains on your device until you delete it or remove the app
• If iCloud backup is enabled, data may remain in iCloud until you disable it and remove it there
• Support communications may be retained as needed for issue resolution and record keeping
• Blackout calculator interaction events are retained by Mixpanel for up to two years from the event date; deleted or reset project data may take 60–90 days to become permanently unrecoverable

9. Your Choices and Controls

• Edit or delete items in the app
• Use the app’s delete-all-data feature when available
• Disable iCloud backup and restore
• Manage subscriptions in your Apple account settings

10. Security

We take reasonable steps to protect information, but no storage method is completely secure. You are responsible for keeping your device and Apple ID secure.

11. Children’s Privacy

Sheltr is not intended for children under 13 without parental consent. We do not knowingly collect personal information from children.

12. International Users

Depending on Apple services or any third-party providers involved, information may be processed in different jurisdictions.

13. Website and Blackout Calculator

When you visit the Sheltr website, the hosting provider may process standard request information such as your IP address, browser or user-agent, requested page, and request time to deliver and protect the site.

For visitors in the United States, the blackout calculator uses limited product analytics to understand whether people start the check, reach each section, finish it, and open the App Store. Requests outside the United States are discarded at Cloudflare before the event body is read or forwarded to Mixpanel.

• Blackout calculator answers stay in the open page and are cleared when it reloads. The calculator does not put answer values, household size, or chosen duration in the URL, cookies, local storage, or analytics event payloads, and it does not send those values to Sheltr.
• The calculator may send limited interaction events through a same-origin Cloudflare Pages endpoint to a Mixpanel project hosted in the United States. Cloudflare uses IP-derived country information at the endpoint to discard requests outside the United States; the country value is not added to the Mixpanel event. Accepted events may include the step reached, navigation action, validation question category, result and App Store call-to-action activity, event time and order within the page load, calculator version, a coarse referrer category, and specifically approved campaign codes. A validation category for a conditional question can reveal which follow-up was visible and can indirectly imply part of an earlier answer. Sheltr does not use these events for sale, cross-context behavioral advertising, or an advertising profile.
• The calculator creates a random identifier for one page load so those interaction events can form a completion funnel. It is cleared from the browser on reload and is not stored in cookies, local storage, or the URL. Events already sent, including this identifier, are retained for up to two years from the event date. If the Mixpanel project is deleted or reset, permanent deletion may take 60–90 days. Analytics events do not contain the full page URL, query string, referrer, email or account data, answer values, or a persistent visitor identifier. The browser request does not include cookies or a referrer header. Mixpanel is instructed not to use the request IP for analytics enrichment, but Cloudflare may include it in transport headers that Mixpanel processes to receive and protect the request.
• Website pages load typefaces from Google Fonts. Your browser connects to Google to request those resources, and Google handles that request under its Privacy Policy.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted with a new effective date.